Enforcement Team Administrator

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Job Description

Job Description.

The successful candidate will be responsible for providing daily support to the Enforcement Team Manager and Head of Enforcement by liaising with Agents, allocating workload and caseloads and they will be required to provide accurate, efficient and high-level administrative support; remaining compliant and abiding by legislation at all times.

Day to Day Activities:

• Allocating and reviewing caseloads for all Enforcement Agents
• Completing daily administrative tasks
• Monitoring of staff (Enforcement Agent cleansing)
• Liaising daily with Enforcement Agents and Clients
• Completion of weekly plans, alongside the Enforcement team
• Vehicle tracking and monitoring
• Reviewing all Enforcement Agent’s certificates
• Liaising with all other departments within the business
• Dealing with incoming calls/emails and updating cases
• Working closely with the CFO and Accounts to process Enforcement Agent’s banking
• Agent recruitment
• Assisting with spreadsheet updates and creation.
• Daily, weekly and monthly planning.

Key Skills & Experience:

• You will have proven experience in an administrative role.
• You will be able to evidence working alone or as part of a team
• You will have experience of the Enforcement and Debt Collection industry
• You will have proven experience using Microsoft Office systems.
• Excellent communication - you have strong written and verbal communication skills.
• You will have a high attention to detail.
• Personable - you know how to make colleagues and clients comfortable talking to you, and they find you both engaging and credible.
• Organisation - you can follow a process, handle multiple and changing timescales and stay on top of a varied and rapidly changing workload without dropping the ball. You are flexible and highly self-motivated as well as being able to work as part of a collaborative team.

Shifts and Pay Rate:

Day shifts - Monday to Friday = 08:00am - 16:30pm or 08:30am - 17:00pm (depending on the team that week but this will be outlined to you in advance)

£12.60ph

Temporary to permanent position – 12 week probationary period.

Company Benefits (once permanent):

• Annual salary: £24,570
• 25 days annual leave, plus bank holidays.
• Mandatory office shut-down between Christmas and New Year to switch off and enjoy the festive season.
• Company pension scheme
• Eye care vouchers
• Social events throughout the year
• Company Sick Pay Scheme
• Workplace Mental Health initiative
• Free secure on-site parking
• Great links for the motorway, train stations and bus stop.
• A certified Great Place To Work 2025

If successful you will be employed under a temp to perm contract. You will serve a 12 week probation whilst employed by Blink Recruitment. During this probation you will be monitored on timekeeping and attendance along with work ethic and ability to work well as part of a team.

Once you have successfully completed the 12 weeks you will be transferred over a as a permanent employee. If you wish to be considered for this role:

1. Ensure that your CV is fully up to date covering any gaps in employment (out of date CVs will automatically declined)

2. Ensure to answer all qualifying questions that come later in this application process on Indeed)

If successful in this first stage you will then be invited to register for work with Blink Recruitment by downloading our APP from the app store on your mobile device.

Once we have verified your registration you will then be contacted to discuss next steps. Blink Recruitment operate a full in house PAYE payroll. We do not use the services of Umbrella payroll schemes. All workers accrue holiday pay per hour worked. Paid Weekly with a week in arrears.

If you would like to join our ever-growing team and are a reliable worker who relishes a demanding, long term role in a good team then apply today and one of our team will be in touch with the next steps.

IND1

Job Types: Full-time, Temp to perm
Contract length: 3 months

Pay: From £12.60 per hour

Expected hours: 40 per week

Benefits:

• Canteen
• Free parking
• On-site parking

Application question(s):

• How much administrative / office based experience do you have in total?

Experience:

• Administrative: 2 years (required)
• Microsoft Office: 1 year (required)

Work Location: In person